Terms & Conditions

These terms and conditions govern the use of our services and form a binding agreement between you and Locatix. By engaging our services, you agree to these terms.

• Enterprise Pipeline: Named-account outbound, ABM, follow-up and RFx to generate and progress qualified sales opportunities
• Media & Proof (Authority): Websites, proof assets, expert media, webinars and distribution that help buyers evaluate and trust the offer
• Project Origination: Named-account sourcing of strategic projects, capital, partnerships and off-market conversations
• Accelerator and platforms: In-house pipeline installation, and transactional commercial platforms where those are the constraint
• Partner Services: We sometimes work as partners or through partner arrangements with agencies

• Default Payment: Upfront payment preferred, unless otherwise agreed
• Payment Plans: Installment options available and negotiable for larger projects
• Payment Methods: Bank transfer, credit card, or other agreed payment methods
• Currency: All payments in EUR or USD unless otherwise specified
• Invoicing: Payment terms will be clearly outlined in project agreements
• Project Start: Work commences according to agreed payment schedule

• Project timelines will be agreed upon in writing before commencement
• Delays caused by client feedback, revisions, or missing information may affect delivery dates
• We will communicate any potential delays as soon as they become apparent
• Final deliverables will be provided in agreed formats upon project completion

• Provide accurate and complete information required for project execution
• Respond to requests for feedback and approvals in a timely manner
• Provide access to necessary systems, accounts, or platforms as required
• Ensure all provided content and materials do not infringe on third-party rights
• Make payments according to agreed terms before project commencement

• Minor revisions and adjustments are included within the agreed scope
• Major changes or scope expansions may require additional fees
• Change requests must be submitted in writing
• Additional work will be quoted separately and requires upfront payment

Communication and marketing details:

• Email Domains: We send communications from locatix.io, locatixmarketing.com, and locatix.eu
• Partner Communications: Sometimes communications may come from partner agencies we work with
• Newsletters: Automated newsletters and marketing emails include unsubscribe options
• Opt-out: You can unsubscribe from marketing communications at any time using the unsubscribe link
• Project Updates: Essential project communications will continue even if you opt out of marketing emails

• We maintain strict confidentiality of all client information and business data
• Client retains ownership of their brand, content, and proprietary information
• Locatix retains rights to methodologies, processes, and general knowledge gained
• We may use project results as case studies with client approval
• Non-disclosure agreements can be signed upon request

• Cancellations must be submitted in writing
• No refunds for work already completed or in progress, except as set out in the applicable engagement agreement
• Refunds, credits, and performance remedies are defined in the proposal, quote, or engagement agreement — not by these general terms alone
• Where a Pipeline or Origination engagement includes a qualified-pipeline or qualified-opportunity guarantee, any remedy is contractual and subject to client responsibilities in that agreement
• Refund processing may take 5-10 business days

Locatix does not guarantee closed revenue, contract awards, transaction completion or client sales performance. Certain Pipeline and Origination engagements may include a separately agreed performance guarantee relating to qualified pipeline or qualified enterprise opportunities, subject to the applicable engagement agreement and client responsibilities.

• Our liability is limited to the amount paid for services
• We are not responsible for third-party platform changes or restrictions
• Market conditions, client responsibilities, and competition may affect campaign performance

These terms are governed by Dutch law. Any disputes will be resolved through the competent courts in the Netherlands. We are registered with the Dutch Chamber of Commerce under number 96284897.

For questions about these terms or our services:

We reserve the right to update these terms as our business evolves. Current clients will be notified of significant changes. Continued use of our services constitutes acceptance of updated terms.